Returns Policy & Process
To be eligible for a refund, you must return your item(s) back to us no longer than 14 Days after the delivery date.
All items must be received back in it's original form and must adhere to the following:
- In it's original packaging
- No signs of wear or washing
- Tags attached and undamaged/untampered
- No stains, marks or odours.
Orders that received a Blu reign dust bag must also return this, failing to do so will result in a £10 reduction from your refund.
As the customer you are responsible for the cost of your return.
To return any item(s), please email us at info@blureign.co.uk along with the following info:
- Name & Order number
- Item(s) you wish to return
- Reason for returning
We have the right to refuse your return if the above is not adhered to.
Exchanges
Currently we do not offer exchanges, please raise a return for your items and place a new order.
If you have placed an order for a two piece and want to exchange only the top or bottom, you are welcome to just return the one piece and re-order.